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Terms & Conditions

It would be a good idea to go through the Terms and Conditions carefully mentioned herewith before using this website or its content. The way you use the services mentioned on this website is entirely dependent on your approval of these Terms and Conditions. We want to inform you that you understand and accept these Terms and Conditions by using this website.

flightdealshub reserves the right to alter or change these clauses at its sole discretion at any time.

Standard Terms and Conditions

All the goods and services offered and guaranteed by the Company are subject to payment before the flight's departure. For tickets paid by check, the customer will have to await the clearing of the cheque to receive the ticket.

flightdealshub reserves the right to following:

  • To cancel a flight before the departure date, and if this is done, the Company is responsible only to refund the money paid by the Traveler for the ticket.
  • Any expedition, trip, or facility marketed or published by the Company may be amended, altered, differed from or withdrawn. The Company is not responsible for any compensation, additional costs, or consequential losses incurred by the Traveler/Group.
  • No one, except the Group, has the right to incorporate, vary, waive or change any representation, definition or Terms and Conditions set here forth or in the Group Brochure with the Company's written consent.

The Company shall not be accountable to the Traveler/Group in any circumstances.
Any misadventure or similar cause that may result in an accident, death, illness or personal loss, injury, higher cost, delay or consequential harm

However induced, any act or default induced by any air carrier, travel element supplier, or any servant/agent employed by the travel element supplier who may be responsible for the provision of lodging, meals, carriage facility, or the Traveler/Group service. In this case, the phrase "howsoever induced" also refers to any concerned person's negligence.

The Company reserves the right to increase surcharge in the event of currency fluctuation and/or adjustments in the different exchange rate and/or fuel costs before departure. If and when this price rise occurs, they must be paid in full.

The traveler/group is responsible for ensuring that they have valid travel documents, such as a passport, visa, or government ID, and keep all their original documents safe. If any such travel document is expired, rejected,  or is cancelled by the authorities, the traveler/group will be responsible for any consequences and expenditures that may arise. When travelling international stopover flights, a visa or travel authorization can be necessary. It will be the Traveler's/Group's responsibility to read and understand the conditions in advance and bring all the required documentation to board a flight. flightdealshub Travels will also bear no responsibility for the aforementioned matter(s).

The ticket fare does not include the cost of insurance premium. Throughout the tour and back, all tour programmes and tour packages are governed by laws, rules, and regulations. The Company will bear no responsibility for any situation that arises from such laws or as a result of a natural disaster.

Any complaint made by the Traveler (including complaints made on behalf of other travellers in the Group via the Traveler) in connection with or as a result of the tour must be sent in writing the company official email id within 21 days of the tour/travel date. No claim or complaint filed post 21 days will be considered in any circumstances. In case of a group travelling together,  the complaint must be submitted by that one traveler or the group leader only.

The company would not be responsible to any traveller for a refund, reimbursement, or even a demand due to a reduction in the number of tour days or due to the postponement, cancellation, or re-routing of any other scheduled transportation service due to any environmental or any such factors. The rules governing cancellation fees and refunds will apply.

Plan My Trip Group Travels can cancel any travel/service reservation(s) associated with your name, email ID, or account, as well as close any associated Plan My Trip Group Travels accounts if your booking/account shows any indication of fraud, violence, or any other type of suspicious activity.

If you engage in any criminal activity, flightdealshub Travels retains the right to pursue any legal action required, and you will be liable to pay a monetary fine to flightdealshub Travels, which may include civil costs and damages. Please contact flightdealshub Customer Service to challenge the cancellation of a booking/freezing/closure of an account.

In case of Dispute(s)

For any disputes, problem, confusion related to our product or service, we will try to manage with our sincere approach. Though you can pursue claims, if any, in the following manner:

By dealing with us, you agree to contact flightdealshub Travels Customer Support division to settle any conflict or allegation about the website, dealing with our agents, any service or product offered by us, any kind of representation made by us, or our Privacy Policy.

Except when you assert a Claim on an individual basis in court for small claims, if they qualify, any Claim will be settled by binding mediation rather than in court. Except when you assert a Claim on an individual basis in court for small claims, if they qualify, any Claim will be settled by binding mediation rather than in court.

In mediation, there is no need for a judge or jury, and court review of the mediation award is limited. A mediator, on the other hand, will grant damages and relief on an individual basis, just like a judge, and must obey and enforce these Terms & Conditions just like a court does.

The American Arbitration Association (AAA) will administer the mediations under its own set of rules, which includes the AAA Consumer Rules. Except as given in this section, all filing, administration, and mediator fees will be regulated by the AAA's regulations.

Any and all claims settlement proceedings will be handled on an individual basis, not as a class, combined, or delegated action. This agreement is governed by the Federal Arbitration Act and federal mediation rules. Any court with competent jurisdiction will validate the mediation decision.

About Us

About flightdealshub

At flightdealshub, we want our clients to have an unforgettable travel experience where they create pocketful memories when they are on their dream vacation and achieve their targets and goals when they travel for business with us. We aim to be the trusted travel partners for all our clients. Our constant endeavor is to provide the best-integrated travel package booking experience with our secure online booking portal and 24*7 customer support facilities.

We want our clients to travel in luxury without spending anything extra, as we believe they deserve to have the best experience at all times. Some of the advantages of booking with us are

  • Top-notch convenience
  • Numerous budget options
  • Best in industry pricing
  • Hassle-free cancellation or changes
  • Discounted offers & deals
  • Cancellation and Refunds

Whether you are planning a family vacation, romantic gateway, or a work-related trip, we are here to assist in all ways possible. Our sharp-minded customer support staff will find you the best deals on airlines and hotel bookings whenever you wish to call us. Moreover, our portals are designed to always look for the lowest fare for any of your domestic or international destinations.

We want each client to have an ideal customer service experience with our sharp and up-to-date portal for online booking or interacting with our eager travel expert staff members. We strive for each of our clients to have a stress-free travel experience right when they decide to make their bookings. We are connected to all the world airlines to help you book tickets to any destination domestically or internationally. With our booking portal, you will experience a stress-free, secure, and convenient booking procedure at all times.

Cancellation & Refund
Cancellation and Refund Policy

You can contact us at our customer service office before your travel day, for your trip security insurance is refundable within ten days of buying it. Please remember, we can render a cancellation only through the internet. 
We accept refunds only in the following cases.

  • Only if the airlines fare rules provide for cancellation and refunds
  • If you are not a “no-show,” as “no show” bookings are not eligible for any waiver from suppliers.
  • When we can secure a waiver from the suppliers to process cancellation and refund requests. 

We are not sure of the number of days this requested refund procedure will take to process. We will handle all refund requests in a logical order. An email notice is sent to you about the receipt of your cancellation request after you submit your cancellation request to our customer service representative. You are not automatically eligible for a refund if you get this notification. This email notification is just an acceptance of your request and will provide you with a tracking number. We will contact and work with the suppliers like airlines, hotels, and car-rental companies to create a waiver based on the airline and other supplier regulations and notify you about the supplier’s decision once we receive your letter. 

In most cases, a tax is levied by all suppliers or manufacturers when you request a refund. Therefore, from the time you generate a request and send it to us until you receive credit on your statement, the entire process could take 60 – 90 days. Apart from the refund penalties imposed by the airlines and other providers, we will also charge a post-ticketing services fee, if applicable. 

Suppose the provider doesn’t process the refund. In that case, we will refund you the post-ticketing service fees associated with your agent-assisted refund order but not the booking fees related to the initial travel reservation or booking.

FAQ

Help & Support

  • What is the contact number of flightdealshub?

    You can contact on our Help Desk numbers +1-570-477-6333. Also you can email us on info@flightdealshub.com

  • What is the customer service email ID of flightdealshub?

    The customer service email Id for flightdealshub is info@flightdealshub.com . You can also call us on our help desk numbers +1-570-477-6333.

  • How long does it take to get refunds?

    Refunds are processed digitally in 7 working days from the date of cancellation. You can check the "Terms and Conditions section" of the airline for more clarity. You are allegeable for a refund only if you have booked a refundable or partly refundable ticket.

  • How can I get a refund on my booking?

    Most refunds are processed digitally in 7 working days from the cancellation date. Please make sure, whether you have booked a refundable or a non-refundable ticket, as the best deals are on non-refundable bookings these days. You can also contact our help desk numbers for clarification. Do refer to the "Terms and Conditions section" before canceling your booking.

  • I have made a booking for the wrong date; how do I rectify it?

    Most airlines allow the passenger to make one change in their bookings without any extra charges. You can make changes from our website or mobile application in the "Your Bookings section" and click on the tab "Change Date or Time of Travel". You can also contact our Booking Expert on +1-570-477-6333 or the airlines for the same.

  • Can the terminal details be changed before the date of travel?

    Yes, sometimes, due to a technical difficulty or any other reason, the airline would have to depart or land its flight from a different terminal. The traveller is informed about any such changes much in advance by the airlines.

  • How can I reschedule my booking?

    You can check your bookings in our "Your Bookings section" on our website or mobile application and choose the option "reschedule". You can also visit or call the airline's booking office for the same.

  • What is a schedule change?

    Due to operational issues, the airline may change the travel date or time before the departure. The same will be communicated to you well in advance. You can also contact the airlines for confirmation of the changes.

  • Do I need to pay extra for the baggage, as I carrying more than the stipulated?

    Every airline has a different rule for access baggage, and you can contact the airline to enquire about the charges or speak to the Check-in Counter personnel while getting yourself checked.

  • What are modes of payment available on your website?

    You can choose from the various payment options mentioned on the website or our mobile application and make your payments. Sometimes cards have daily transactions or amount limit set by the bank, you must confirm the same before you make the bookings. We accept all major debit or credit cards.

  • What is the process of changing or choosing my seat?

    Most seats are allocated at the time of reservation. You can call our Booking Managers or contact the airline if you wish to make any changes or choose your seats. It may cost you extra if you would want to choose your seat.

  • The airfare is different from when I reached the confirmation page. How so?

    The airfares keep fluctuating as per the demand. It is possible that while you were checking the fares, the demand was normal, and it increased later by the time you were booking your ticket. You can contact our Booking Managers to help you get the best possible fares.

  • Is there a service charge for making a booking from the flightdealshub website?

    Yes, all service charges and taxes are included in the final total. When you make the payment, you can check the final statement to confirm and make the payments.

  • I want to book a special meal?

    You can contact the airlines for a special meal requirement.

  • Can I hold or block an air ticket reservation?

    According to the new rules, you cannot hold or block your air ticket, you must make your reservation immediately as there is no guarantee about any changes in the airfare later on.

  • How to book an air ticket for my underage nephew, who is traveling alone?

    It would be advisable to contact our Booking Manager to check the details with regards to this situation, as all airlines have different rules while flying an "Unaccompanied Minor".

  • I am carrying access baggage, is there a charge for it?

    Every airline has a different rule for excess baggage, and you can inform the airline in advance and enquire about the charges or speak at the Check-in Counter personnel while getting yourself checked.

  • How can I add an additional family member to my existing reservation?

    You can make a fresh booking from our website it is subject to availability. You can also contact our Booking Managers to help you with the same.

  • I have mistyped the spelling for my name. Is it possible to correct it?

    If it's a minor change of character, the airlines may make the necessary changes after comparing it with your official identity card. If it is a major change, you may have to talk to the airlines and get it done or, in certain situations, cancel and book a new ticket.

  • Is it possible that some flights would land at different airports?

    Yes, some cities have multiple airports, and the details about which airport the flight would land at are always mentioned in the tickets, along with the arrival terminal number.

  • Why do I have to switch airports?

    Sometimes you need to change airports when airlines do not fly from the same airports. This switch must be carried out by the passengers at their own expense and will require you to collect your baggage and transfer it to the next airport. Sometimes airlines may help you with this switch.

  • How do I book for multiple destinations?

    You can check our website for multiple destinations or booking options and set your itinerary. Also, you can contact our Booking experts to help you.

  • What are the rules for traveling with an infant?

    Airlines consider a child as an infant if its age is between 0 to 24 months. For domestic travel, you need to inform the airlines about the same while booking your tickets if the infant will sit on your lap, as there are no additional charges. However, the airline may recommend you book a seat for the infant and offer you the same at a special discounted price.

    For international travel, a separate ticket is compulsory for an infant, too, even if he or she may travel on your lap. When you make your reservation, follow it with a reservation for the infant. Some airlines have different rules for traveling with an infant. It is advisable to check for them on their website.

    An adult can travel with a maximum of two infants, and a seat booking is compulsory for the second infant. You can contact us on our help desk number for more clarity or contact the airlines for the same.

  • How do I contact an Airline?

    You can visit our "Airline Contact" Page for all the toll-free numbers along with a comprehensive list of almost all airlines of the world. You can visit the airline's website too.

  • Are all prices in US Dollars?

    Yes, all the fares mentioned on our website are in US Dollars. We accept Canadian Debit or Credit Cards, and you can pay using them after the price quote is converted from US Dollars.

Taxes & Fees
Description of Fees & Taxes Applicable to Code Price
Travel Facilities Tax

This tax is applicable to specific flights routed to or from Alaska or Hawaii.

 U.S. Domestic and International US $8.40
U.S. Federal Segment Fee

This tax is applicable to flights per segment routed within the United States.

 U.S. Domestic and International ZP $3.90
U.S. Excise Tax

This tax is a small percentage of flight that is applicable to all flights routed within the United States. Also applicable to flights within the Canada/Mexico 225-mile buffer zones.

 U.S. Domestic and International US 7.50%
Passenger Facility Charge (PFC)

This facility charge is a variable fee applicable on per itinerary for improvement of passenger facility at the airport.

 U.S. Domestic and International XF up to $18
U.S. Passenger Civil Aviation Security Fee

This is a security fee of about $2.50 based on the total number of passengers boarding the flight.

 U.S. Domestic and International AY up to $10
U.S. International Transportation Tax

This tax is applicable to all flights routed to and from the United States, U.S Virgin Islands or Puerto Rico.

 International US $18.30
U.S. Animal and Plant Health Inspection Service Fee

Applies to all flights originating abroad, except Canada, and landing in the United States, Puerto Rico, or the U.S. Virgin Islands.

 International XA $3.96
U.S. Immigration and Naturalization Fee International XY $7.00

Applies to international arrivals to the United States, Puerto Rico, or the U.S. Virgin Islands.

      
U.S. Customs User Fee

This fee is applicable to all international flights routed outside the customs territory.

 International YC $5.65
International Taxes and Government or Airport-imposed fees

This fee is applicable to cover the cost of inspection fees, security fees and various other taxes levied according to international norms.

 International Varies up to $349*
Our Fees ‡

Online Air Transaction Services Fees
Depending on the cabin type, trip type and certain other factors, a service fee of up to $100 is charged per person for all passenger types**

U.S. Domestic and International

Fees

$0.00 to $100.00*
Disclaimers

* Approximate amount
** Passenger types = Adult, child, senior, infant, student, military.

‡ All transaction service fees are non-refundable and are subject to change without notice.
Government imposed taxes and fees are subject to change without prior notice.

Service fees will be converted in to your local currency.

Trips where you visit multiple cities and return home/city of origin from the city you visited last - Up to $100 chargeable per passenger as service fee irrespective of the passenger type ticket.

Multi airline trips / Cities with staggering rate of frauds - Up to $50 chargeable per passenger as service fee irrespective of the passenger type ticket.

For certain airlines, a service fee of up to $40 per passenger can be charged.

Nearby Airport & Alternative Date - Up to $50 chargeable per passenger as service fee.

Fusion Fares - Up to $100 chargeable per passenger as service fee.

Service fees on bookings made through customer care center - For bookings made through customer care center including round-the-world as well as complex multi-stop itineraries, the service fee chargeable may be higher than the one applicable when the bookings are made online. This service fee is between $10 and $200. Senior citizens are charged up to only $100. Premium package benefits are included in Contact Center bookings.

NOTE

All services fees are subject to change without notice. YOU WILL BE CHARGED THE FINAL TOTAL PRICE AS QUOTED REGARDLESS OF ANY CHANGES OR VARIANCE IN THE FEES. Kindly review the total final price carefully.

Post-Ticketing Service Fees ‡‡
Applies To For Cancellation & Refund (Within 24 hrs)
Agent Assisted Cancellation(1) Cancellation & Refund requested within 24 hours of booking Domestic $25
International: $35
Business and First Class: $50
Applies To For Cancellation (beyond 24 hrs)
Agent Assisted Cancellation w/Future Credit(1) Cancellation & Refunds (beyond 24 hrs) Air - Economy Air - Business/First
Domestic International Domestic International
$40  $40  $75  $100 
Applies To For Refund (beyond 24 hrs)
Agent Assisted Cancellation w/Refund(2) Cancellation & Refunds (beyond 24 hrs) Air - Economy Air - Business/First
Domestic International Domestic International
$100 $200 $200 $200

Changes to Existing Tickets (exchange)
Agent Assisted Changes Air - Economy Air - Business/First
Domestic International Domestic International
Within 10 days of new travel date(1) $125 $200 $200 $200
Beyond 10 days of new travel date(2) $75 $175 $175 $175

Special Services
Agent Assisted Waivers Air - Economy Air - Business/First
Domestic International Domestic International
$50 $75 $100 $150
Fees for Agent Assistance Seeking Refund or Future Airline Credit for Listed Reasons
Death/Bereavement  Duplicate booking Medical Name Change
Name Correction No Show Routing Changes UNMR
Visa Issues Denied Boarding  
Other Terms & Conditions

All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures Service fees on all changes, refunds, cancellations and future credits will be charged on a per passenger, per ticket basis.

‡ All our post-ticketing service fees are non-refundable and are subject to change without notice. Our fees are in addition to any airline and/or other supplier imposed fees and charges.

‡ Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.

(1) - Most of our airline tickets are non-refundable. Only available if our Travel Suppliers’ fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.

(2) - Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.

Special Services - All Special Services are on a request basis ONLY and are subject to each airline's review and approval process along with their fare rules, policies and procedures. Special Service Fees will be charged upon the provision of the service(s) and will only be refunded if the request is denied by the airline.

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Privacy Policy

Our privacy policy explains how we process and use your personal data in a responsible manner. This policy will explain your rights and how you can exercise them independently as and when required. 

We respect your privacy and take concrete steps to protect it at all costs. If you have used our portal before, we do use your personal information to help you have a seamless travel experience with us. This is not just restricted to our website but also to our social media pages and apps. And we make sure your data is safe on all our platforms. We also keep updating our policy from time to time. In case of any significant changes in the privacy policy, we will inform you about the same when you access any of our services or by separate communication.

Some routine data that we save includes - your name, contact details, emergency contacts, and at times payment details. We provide travel services to different parts of the world, and thus we collect the necessary information to cater to your needs. Now, this information is stored and processed in bits & pieces in our servers. Without this data, we won’t be able to process your bookings request. 

In addition to this, we collect some tech data like your IP address, device, browser, URL, or any third-party website you visit when you exit our site. This helps us greatly to create the most suitable travel solutions for you. This also applies when you make a booking for someone else, using your login details.

We collect consumer data for many reasons, as listed below:

Flight Booking: The most important thing we use for your data is for your online booking with us. Your personal data is used to book the tickets and then further share communication with you related to confirmation, schedule, reminders, or any kind of updates.

Customer Service: Our customer service support operates 24*7, and our local offices are accessible via phone or email. Both require information related to your reservation, contact details, and payment info. This comprises all the necessary information which we might need to give you impeccable customer service.

Upgrade our Service Model: We are service providers, one amongst many. With an aim to provide the best in class service, it’s important that we understand our customer profile, taste, preferences, and priorities.

Other Services: We want to invest in long-term partnerships with you; hence our other communication might include - subscriptions, rewards, special offers to resolve disputes, collect fees, or enforce our terms & conditions.

Market Research: We sometimes conduct market research required to match the changing needs of the market. The data thus entered into our systems will be used for such time-to-time research.

Legal disputes: Last but not least, we might use the information furnished by you in case of any legal disputes or for any compliance purposes.
Please note, you can manage this information in your personal settings - you do have control over what you want to share and to be used further.

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Sharing your information

We may share your information in the following circumstances: Suppliers of services both offered currently or any other services that will be provided in future. All services rendered by an independent supplier have been listed as such on this website. By making a reservation through this website, you agree to allow us to share the details needed to complete the booking and provide the related travel with our suppliers. CC processing, customer support, business intelligence, survey delivery, marketing, and fraud prevention are examples of independent vendors that offer services/functions on our behalf. We can also grant independent vendors permission to collect information on our behalf in order to operate our website features or to facilitate the distribution of customized online advertisements with default data security guidelines.

Business partners with whom we either collaborate on goods or services or whose products and/or services may be made available via our website. When an outside company is associated with a product/service that you have ordered, their name will still be available, either alongside our brand name or by itself. Please note we do not control the privacy policy of our partners.
If you came to this website from another website, we might share some information about you with that website as well.

Whenever the need arises, we should share your personal information with our corporate affiliates. This sharing also allows us to provide you with all necessary information about products and services, both related to travel and unrelated to travel, that may be of interest to you. They will also comply with all relevant laws governing the transmission of promotional interactions and provide you with the option to opt out of all future emails in any commercial email.

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Your Rights to your Personal Information

We want you to feel comfortable planning and purchasing your travel with flightdealshub because we are committed to protecting the information we obtain. Although no website can guarantee protection, we have put in place administrative, technological, and physical safeguards to help protect the personal information you provide to us. Only approved workers, for example, have access to personal information, and they can only use it for authorized business purposes. Furthermore, when transmitting confidential personal information between your system and ours, we use encryption, and we use firewalls, and intrusion detection systems to help prevent unauthorized persons from accessing your data.

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Your Security

To secure Personal Information within our organization, we strive to use fair technological, organizational, and administrative steps. Unfortunately, there is no way to guarantee that any data transmission or storage device is completely safe. In case if you believe that our interaction is not secure or you notice any malfunction in your account/booking, kindly contact us immediately.

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Changes to our Privacy Policy

Changes in our services, applicable laws and regulations, and other factors could necessitate revisions to our privacy and data protection policies. As a result, the Company reserves the right to modify this privacy statement at any time. Any updates to our privacy policy will be posted to this page, as is our policy. You are responsible for ensuring that we have an up-to-date, involved, and deliverable email address for you, as well as for checking our website and this privacy policy for any changes on a regular basis.

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Further Information

For any doubts, comments on our privacy practice, please feel free to use the details provided under the “Contact Us” page. You can either email us or call us at your convenience.

Cancellation & Refund Policy
Cancellation and Refund Policy

You can contact us at our customer service office before your travel day, for your trip security insurance is refundable within ten days of buying it. Please remember, we can render a cancellation only through the internet. 
We accept refunds only in the following cases.

  • Only if the airlines fare rules provide for cancellation and refunds
  • If you are not a “no-show,” as “no show” bookings are not eligible for any waiver from suppliers.
  • When we can secure a waiver from the suppliers to process cancellation and refund requests. 

We are not sure of the number of days this requested refund procedure will take to process. We will handle all refund requests in a logical order. An email notice is sent to you about the receipt of your cancellation request after you submit your cancellation request to our customer service representative. You are not automatically eligible for a refund if you get this notification. This email notification is just an acceptance of your request and will provide you with a tracking number. We will contact and work with the suppliers like airlines, hotels, and car-rental companies to create a waiver based on the airline and other supplier regulations and notify you about the supplier’s decision once we receive your letter. 

In most cases, a tax is levied by all suppliers or manufacturers when you request a refund. Therefore, from the time you generate a request and send it to us until you receive credit on your statement, the entire process could take 60 – 90 days. Apart from the refund penalties imposed by the airlines and other providers, we will also charge a post-ticketing services fee, if applicable. 

Suppose the provider doesn’t process the refund. In that case, we will refund you the post-ticketing service fees associated with your agent-assisted refund order but not the booking fees related to the initial travel reservation or booking.